After an accident, you will need to contact your insurance company to report a claim. Below are the claims phone numbers for every major insurer in Alabama, along with important instructions on what to say — and what NOT to say.
Important: Talk to an Attorney Before Giving a Recorded Statement
Insurance adjusters are trained to minimize your claim. Before you give any recorded statement or sign any documents, call attorney Cody Poe at (251) 298-8454 for a free consultation. Alabama's contributory negligence rule means even a small misstep could cost you your entire claim.
If you have already filed a claim, have your claim number ready. This is the fastest way for the adjuster to pull up your file.
Found on your insurance card or declarations page. If you are calling the other driver's insurer, you will need their policy number from the accident report.
Know the exact date, time, and location of the accident. The more specific you can be, the faster the process will move.
If police responded to the accident, have the report number available. This helps the adjuster verify the details of the incident.
Why this matters in Alabama: Alabama is one of only a handful of states that follows the doctrine of contributory negligence. This means that if the insurance company can argue you were even 1% at fault for the accident, you could lose your right to any compensation. Every word you say to an insurance adjuster can be used to build that argument. This is why it is critical to speak with an attorney before giving any detailed statements.
Click any phone number to call directly from your mobile device.
The largest auto insurer in Alabama. When you call, select the option for "report a claim" or "existing claim." Have your policy number or claim number ready.
Alabama-based insurer and extremely popular throughout the state. When you call, select Prompt 2 for claims. You can also file a claim online at alfainsurance.com.
One of the largest auto insurers in the state. You can also report claims online or through the GEICO mobile app.
Major national insurer with significant presence in Alabama. Claims can also be filed through the Allstate app or website.
Large national insurer. Claims can be reported online, through the app, or by phone 24/7.
Available to military members and their families. USAA is very common in the Mobile area due to the proximity of military installations. Claims can also be filed through the USAA app.
Common in Alabama, particularly for drivers seeking minimum coverage. Multiple local offices in the Mobile area.
National insurer with local agents throughout Alabama. Have your policy number ready when calling.
Also handles claims for Safeco Insurance. Claims can be reported online or by phone 24/7.
Owned by Liberty Mutual and uses the same claims number. If you have a Safeco policy, call this number and specify you are a Safeco policyholder.
National insurer. The Farmers Claims Center is available 24/7. You can also report claims online at farmers.com.
Major commercial and personal auto insurer. Have your policy or claim number ready when calling.
Known for insuring AARP members. Claims line is available 24/7.
Offers standard and non-standard auto insurance. Now part of Allstate. Have your policy number ready.
If your insurance company is not listed above, check your insurance card or policy documents for the claims phone number. It is usually printed on the back of your insurance card. You can also call attorney Cody Poe and his team will help you identify the correct contact information.
Call (251) 298-8454 for helpInsurance companies have teams of adjusters and lawyers working to minimize your claim. Level the playing field with an experienced personal injury attorney on your side.
Call (251) 298-8454 — Free Consultation